Good to know
Questions people ask us
Everything about care, delivery, and gifting, all in one place.
Do the flowers ever wilt or need water?+
Never. Every bloom is wound from soft chenille stems. No water, no sunlight, no drooping. A gentle fluff now and then keeps the petals plump for years.
How long does delivery take?+
Everything is made to order at our worktable, so allow 2–4 days of crafting before dispatch. Standard delivery then takes 3–5 days (free over ₹499); Express arrives in 1–2 days.
Can I pay cash on delivery?+
Yes, COD is available across India. You can also pay online at checkout if you prefer.
Can I build my own bouquet?+
Absolutely, that's our favourite thing. Pick your size and stems in the bouquet builder, add a personal note, and we'll craft it exactly to your recipe.
Can you include a gift note and hide the prices?+
Yes. Tick “This is a gift” at checkout and we hand-write your note onto a tag and can leave all prices off the packing slip.
How do I care for my flowers?+
Keep them away from open flames and long soaks in water. If a petal gets shy, a gentle re-fluff with your fingers brings it right back. Dust with a soft, dry brush.
What if my order arrives damaged?+
Write to us within 48 hours with a photo and we'll make it right with a repair, a remake, or a refund. Handmade things deserve handmade care.
Do you take custom or bulk orders?+
We love custom requests: colours, combinations, tiny details. For bulk or corporate gifting, reach out through the contact details on your order confirmation and we'll plan the timeline together.
Still curious? Read our story or track an order.